Abeaud® ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and manage your personal information when you use our website (www.abeaud.com.au), purchase our products, engage with our services, or interact with us online or offline.


By using our site or services, you agree to the collection and use of your information in accordance with this Privacy Policy and the Australian Privacy Principles (APPs).


1. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Postal address (if relevant for physical goods or billing)
  • Phone number
  • Payment details (via secure third-party payment gateways)
  • Business name (if applicable)
  • Any other information you provide via forms, downloads, bookings or emails

We also collect non-personal data such as website traffic analytics, browser type, and referring URLs to help improve our site performance and user experience.


2. How We Collect Your Information

We collect personal information through:

  • Online order forms and checkouts
  • Newsletter subscriptions
  • Contact and enquiry forms
  • Consultation bookings
  • Downloads of free or paid products
  • Cookies and web analytics (see Section 5)

3. How We Use Your Information

We use your information for purposes such as:

  • Processing orders and delivering digital products
  • Providing customer support or responding to enquiries
  • Sending newsletters or updates (you can unsubscribe at any time)
  • Improving our website and services
  • Personalising your user experience
  • Complying with legal obligations

We will only use your personal information for the purposes for which it was collected or a directly related secondary purpose that you would reasonably expect.


4. How We Store and Protect Your Data

Your information is securely stored in our website database, CRM, and email marketing platforms (e.g., Shopify, Mailchimp or equivalent).

We use SSL encryption, password protection, and access controls to safeguard your information.

We take all reasonable steps to prevent misuse, interference, or loss of personal data, and to protect against unauthorised access, modification or disclosure.


5. Cookies & Analytics

Our website uses cookies and third-party tracking tools (such as Google Analytics) to:

  • Analyse site traffic and improve functionality
  • Remember user preferences
  • Track user behaviour for marketing optimisation

You may choose to disable cookies via your browser settings, but this may affect your user experience on our site.


6. Disclosure to Third Parties

We may share your personal information with trusted third-party service providers for operational purposes, such as:

  • Payment processors
  • Email marketing platforms
  • Website hosting providers
  • Analytics services

We will never sell or rent your information to third parties. Any data shared with service providers will be handled in accordance with applicable privacy laws.


7. Marketing & Communications

If you opt-in to receive updates from Abeaud, we may send you emails about new products, promotions, or blog content. You can opt-out at any time by clicking “unsubscribe” in the footer of any email.


8. Accessing and Updating Your Personal Information

You may request access to, or correction of, your personal information at any time by contacting us at hello@abeaud.com.au.
We will respond to your request within a reasonable timeframe, in accordance with the Privacy Act.


9. Links to Other Websites

Our website may contain links to external sites (e.g., suppliers, government resources). We are not responsible for the privacy practices or content of those third-party websites.


10. Your Rights Under Australian Law

Under the Privacy Act 1988 (Cth), you have the right to:

  • Know why your information is being collected
  • Access your personal information
  • Correct any inaccuracies
  • Make a complaint if you believe your privacy has been breached

If you wish to make a privacy-related complaint, please contact us at the details below. We will aim to resolve it promptly. You may also contact the Office of the Australian Information Commissioner (OAIC) if needed.


11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We recommend reviewing this page regularly to stay informed.